SHIPPING & RETURNS

SHIPPING POLICY

DOMESTIC ORDERS 
ONLINE ORDERS PLACED WITH STANDARD SHIPPING MAY TAKE 1 TO 2 BUSINESS DAYS TO PROCESS BEFORE SHIPPING FROM OUR WAREHOUSE. (EXCLUDES WEEKENDS & ALL U.S. FEDERAL HOLIDAYS). ESTIMATED DELIVERY DATES DEPEND ON LOCATION AND ARE TYPICALLY SCHEDULED TO ARRIVE 2-6 BUSINESS DAYS AFTER AN ORDER HAS SHIPPED.  ONLINE ORDERS PLACED WITH EXPEDITED SHIPPING (SECOND DAY & NEXT DAY) TYPICALLY SHIP SAME DAY FOR ORDERS PLACED BEFORE 12 PM PST. ORDERS PLACED AFTER 12 PM PST, WILL SHIP OUT THE FOLLOWING BUSINESS DAY. (EXCLUDES WEEKENDS & ALL U.S. FEDERAL HOLIDAYS).

INTERNATIONAL  ORDERS 

ONLINE ORDERS PLACED WITH STANDARD SHIPPING MAY TAKE 1 TO 2 BUSINESS DAYS TO PROCESS BEFORE SHIPPING FROM OUR WAREHOUSE. (EXCLUDES WEEKENDS AND ALL U.S. FEDERAL HOLIDAYS). ESTIMATED DELIVERY DATES DEPEND ON LOCATION AND ARE TYPICALLY SCHEDULED TO ARRIVE 6-12 BUSINESS DAYS AFTER AN ORDER HAS SHIPPED. THE CUSTOMS PROCESSING TIME FRAME IS NOT INCLUDED IN THE SHIPPING TIMELINE ESTIMATE.  UNFORTUNATELY WE HAVE NO CONTROL OVER THE TIME IT TAKES FOR ORDERS TO CLEAR CUSTOMS.  ALL ORDERS MAY BE SUBJECT TO IMPORT DUTIES AND TAXES THESE WILL BE LEVIED AND COLLECTED BY YOUR POST MASTER  UPON DELIVERY. 

FOR QUESTIONS, COMMENTS, ETC. PLEASE EMAIL:

noah@mediumcool-sanfrancisco.com

RETURN AND REFUND POLICY

EXCHANGES

PLEASE CONTACT NOAH@MEDIUMCOOL-SANFRANCISCO.COM IN REGARDS TO EXCHANGES.

PLEASE NOTE WE WILL NOT ACCEPT MERCHANDISE THAT’S MISSING TAGS, WORN, ALTERED, OR WASHED.

RETURNS

 

MERCHANDISE MUST BE RETURNED WITHIN 30 DAYS.
WE WILL NOT ACCEPT MERCHANDISE THAT’S MISSING TAGS, WORN, ALTERED, OR WASHED.
SHIPPING CHARGES INCURRED DURING CHECKOUT ARE NOT REFUNDABLE.
THE RETURNS WAREHOUSE LOCATION FOR  ONLINE ORDERS IS:

MEDIUM COOL

ATTENTION JIM MARSHALL RETURNS

173 UTAH AVENUE

SOUTH SAN FRANCISCO, CALIFORNIA 94080

FOR RETURN AUTHORIZATIONS PLEASE EMAIL:

noah@mediumcool-sanfrancisco.com

Receive all our news and updates

©2020 by Jim Marshall Clothing Proudly created with Wix.com

For Questions, Comments Please Email: 

​noah@mediumcool-sanfrancisco.com

0